1.

* Post-examination Processes overview

2.

* Managing pre-analytical processes

3.

* Auditing Program

4.

* Facility Management Program

5.

* Chemical Safety Program

6.

* Laboratory Waste Management

7.

* OSHA Bloodborne Pathogens

8.

* Laboratory Fire and Electrical Safety Program

9.

* Role of proficiency testing in medical laboratory:

10.

* Quality Control, back to basics

11.

* Equipment Management Plan

12.

* Purchasing and Inventory

13.

* Personnel Management:

14.

* Quality Management Plan:

15.

* Document Control Management:

16.

* Introduction to Quality:

17.